Frequently Asked Questions
What you need to know before sending an accommodation request
How is a booking confirmed?
We check availability with the hotel and share the price and terms before completing confirmation.
Does the price include tax and breakfast?
Details vary by hotel, room type, and available offer and are explained before confirmation.
Is transport to the Grand Mosque available?
This service varies by hotel. You can ask us to check it as part of your stay details.
What is the cancellation policy?
The policy associated with the selected offer and hotel applies and is shared before the request is completed.
Can a booking be changed after confirmation?
Changes depend on availability and the hotel policy at the time of the request.
Can I request more than one room?
Yes. Send the number of rooms and guests, and we will help check the options.