Final details for each request depend on the hotel, unit type, and requested dates.
We are committed to protecting the privacy of all users. Personal information (such as name, phone number, and email address) and stay details are collected exclusively for the purpose of completing booking operations and providing direct customer service. This data will not be shared with any third party, except for the respective accommodation service providers to confirm your reservation.
All displayed prices and services are estimated and dependent on actual availability at the time of final booking. The hotel reserves the right to modify terms or prices prior to final confirmation. The customer is required to review all terms attached to the quotation prior to acceptance and payment.
Submitting a booking request through the platform does not constitute an automatic confirmed reservation. Requests are processed first to verify availability with the hotel, after which an electronic quotation containing complete details, final pricing, and conditions will be sent. The booking is confirmed only upon receiving customer approval and official payment confirmation.
Cancellation terms and refund eligibility vary based on the offer type and specific hotel policies. All applicable cancellation rules (whether fully refundable, partially refundable, or non-refundable) are clearly presented to the customer prior to completing confirmation and payment.